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Outlook has ceased working for me, what is my problem, a…

Customer Question
Outlook has ceased working...

Outlook has ceased working for me, what is my problem

Technician's Assistant: How long has this been an issue?

A week

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Message said Microsoft would look into it

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just want my outlook messages back!

Submitted: 11 months ago.Category: Email
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Answered in 2 minutes by:
9/7/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,094
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

When last did you access your mail and what browser are u using?

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Email technician: carlo-cssm,
 replied 11 months ago
carlo-cssm
Category: Email
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address.
Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (paste the question link into the response).
Thank you,
The JustAnswer Customer Support Team.
Ask Your Own Email Question
Email technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,203
Experience: Email expert with over 5 years experience
Verified

Hi,

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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