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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Many problems for past 3-4 months...has been in repair shop

Customer Question

many problems for past 3-4 months...has been in repair shop many times, no problems there. bring comp home and same problems occur. HELP!
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: roadrunner
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: As mentioned, in for service many times, they did the troubleshooting. Long time to delete and open email messages, changes size of icons and moves them around, odd messages, delete messages and they reappear in in box
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Yes, odd message.."!Task Synchronizing subscriber folders for***@******.*** reported error....."etc.
Submitted: 1 month ago.
Category: Email
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, which email program, e.g. Outlook, Windows Live Mail, are you having these issues on now?

Please reply at the box below. Thank you,