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I sent an email through gmail 5 hrs ago. i wants to recall.

Customer Question
hi JA: Hi. How can I...
hi
JA: Hi. How can I help?
Customer: I sent an email through gmail 5 hrs ago. i wants to recall . How can i do that
JA: How long has this been going on with your Gmail account? What troubleshooting have you tried?
Customer: I google it and says use undo. Undo can fo max 30 sec. Mine is 5 hrs ago. How can i recall
JA: Anything else you want the Email Expert to know before I connect you?
Customer: only this option, i wants to recall
Submitted: 2 months ago.Category: Email
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Answered in 24 minutes by:
9/7/2017
Email technician: Kris Rodgers, IT Manager replied 2 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 3,124
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Email technician: Kris Rodgers, IT Manager replied 2 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Customer reply replied 2 months ago
i am available now
Email technician: Kris Rodgers, IT Manager replied 2 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block
Regards
Kris

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Customer reply replied 2 months ago
I sent an email to three persons with attachment. two persons open that email . One person not opened. i wants to recall that email and attachement too.
Customer reply replied 2 months ago
I am also IT guy. Tell me the procedure , i will do it.
Customer reply replied 2 months ago
Without assistance.
Customer reply replied 2 months ago
Without remote assistance
Customer reply replied 2 months ago
r u there
Email technician: Kris Rodgers, IT Manager replied 2 months ago

Yes I'm here, we can continue without it.

Can you tell me what email provider this is?

You can only recall emails from inside your organisation and they must not of opened or received the email on a mobile device.

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Customer reply replied 2 months ago
Personal Gmail.
One person not opened so for. I wants to recaal
Customer reply replied 2 months ago
not with in the company. outsider. i sent to company email id.
Email technician: Kris Rodgers, IT Manager replied 2 months ago

You cannot do it, it's not supported, it needs to be on Microsoft Exchange or internal.

I am sorry but you cannot recalled outsider emails!

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.

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Email technician: Kris Rodgers, IT Manager replied 2 months ago

A

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Kris Rodgers
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 3,124
3,124 Satisfied Customers
Experience: IT Manager at Wood Group PSN

Kris Rodgers is online now

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