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I CAN'T SEND OR RECIEVE EMAILS, SAYS SOMEONE IS TRYING TO…

Customer Question
I CAN'T SEND OR...

I CAN'T SEND OR RECIEVE EMAILS, SAYS SOMEONE IS TRYING TO USE MY EMAIL

Technician's Assistant: Just to clarify, what email service provider are you using?

AT&T

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

PHONE

Technician's Assistant: What troubleshooting have you tried?

IT ASKS ME FOR MY PASSWORD ***** SAYS IT DONT MATCH AND NOT SURE WHAT IT IS

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NO JUST TRYING TO GET IT WORKING AGAIN

Submitted: 11 months ago.Category: Email
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Answered in 2 minutes by:
9/7/2017
Email technician: Mr.Med, Other replied 11 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,301
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Email Question
Email technician: Mr.Med, Other replied 11 months ago

I'm sorry about the issue, please try to reset your password ***** clicking here : https://www.att.com/olam/unauth/fpwdEnterUserId.myworld?origination_point=OLAM_LOGIN

Let me know the results

Thank you

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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