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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My account gjfan was hacked and I can't log in. But they

Customer Question

my account gjfan was hacked and I can't log in
JA: Have you tried having password ***** directions emailed to you?
Customer: Yes but they hacked all the questions that you ask I can't varify. So I can't reset my pass word. The hacker call me wants 500 dollars to starat my email.
JA: Have you installed any updates recently?
Customer: no I have not been able to use your mail system for the last 3 weeks when I was out of the country.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I have told every one to mail me on outlook but I find the system more difficult to use would like to get back to aol if possible
Submitted: 1 month ago.
Category: Email
Expert:  Moses C replied 1 month ago.

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.
What exactly are you having trouble with and on which account?

Customer: replied 1 month ago.
can't use my email i was hacked
Customer: replied 1 month ago.
please help me connect to aol mail
Expert:  Moses C replied 1 month ago.

did you try to recover your aol email password?