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Lost my passwoed for gmail account, 4 days, phone but the…

Customer Question
Lost my passwoed for...

Lost my passwoed for gmail account

Technician's Assistant: How long have you had this issue with your Gmail account?

4 days

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone but the problem started after i factory resy my s7 phone by mistake

Technician's Assistant: What troubleshooting have you tried?

Tried to do the wipe on the phone the correct way. it did that and gets me to the start screen and to the screen that lets me agrre to terms

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Really trying to get most is the contact info and photos

Submitted: 11 months ago.Category: Email
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Answered in 4 minutes by:
9/7/2017
Email technician: Moses C,
 replied 11 months ago
Moses C
Category: Email
Satisfied Customers: 1,012
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will do my best to help you out in fixing the issue you are facing.
did you try google account recovery?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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