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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I want to sign up for AOL gold so I can maintain my present

Customer Question

I want to sign up for AOL gold so I can maintain my present aol email address
JA: How long have you had this issue with your A.O.L. account?
Customer: tonight
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser and phone
JA: What troubleshooting have you tried?
Customer: I have been advised that my currenty aol account will be discontinuedand I need to pay approx 5. Apparently now it has been.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 1 month ago.
I do not want your service and under "buyers regret" I have contacted American Express to challenge your charges and to cancel my Am Ex card.
Expert:  Kris Rodgers replied 1 month ago.

.

Customer: replied 1 month ago.
You can do nothing for me. I am claiming my rights under buyers regret to cancel all of your services.