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I can't login in to my email, which is. I keep being asked…

Customer Question
I can't login in...

I can't login in to my email, which is***@******.***. I keep being asked to create a new one. I don't want to do that.

Technician's Assistant: Have you tried having password ***** directions emailed to you?

If I get get on, how can I check. Would you send it tio my main email account***@******.***

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I have never accessed my gmail account. but I friends wants me to use it and to use the chat room.

Technician's Assistant: What troubleshooting have you tried?

Well, I went to gmail on my browser and it took me to a page that said to access by gmail.com. That resulted in an attempt to sign me up with a new account. I also tried Google email login and got the same signup page.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I really am who I say I am.

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
9/6/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,102
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you have a number ending with 42?

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Customer reply replied 11 months ago
are you going to also charge me $48 as well?
Customer reply replied 11 months ago
the number of(###) ###-#### Please don't charge me anymore money for this exchange.
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago

Yes this is a paid service, but only if we can help you.

I see you opened a duplicate request which I closed now.

Do you want to continue?

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Customer reply replied 11 months ago
If there's no way to get to***@******.***, and you want me to pay for this account, what do i have to do to close this account?
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago

Please check your phone for a code and provide me with that?

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Customer reply replied 11 months ago
Gmail verification code is 458028
Customer reply replied 11 months ago
I don't care to sign up for any free trials. I just want my account closed.
Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago

Ok please try to login with password temp1234#

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Email technician: PC_Wizzard, Computer Enthusiast replied 11 months ago

Did you get in?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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