How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I don't agree with the email address you're using. I've

Customer Question

I don't agree with the email address you're using. I've never used "munsingerceleste" @gmail.com. Also I've moved and would like to change it anyway, but I can't seem to make the change.
JA: Just to clarify, what email service provider are you using?
Customer: I'm now using Time Warner.
JA: Have you installed any updates recently?
Customer: No, unless it was done automatically. I recently moved and have successfully changed my primary email address from***@******.*** to ***@******.***. I'd like my gmail account to read cmunsinger also.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I haven't been able to get my printer up and running either. Can they help with that?
Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris