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Hello and welcome.Sorry to hear you're having trouble with your Gmail account.May I connect with you remotely to troubleshoot the issue directly?Regards,Martin
I can help you now if you like?
If you would like remote assistance. Please accept the remote support offer, then From your computer click the following link:
https://cxzx.screenconnect.com/?Session=6b8e3333-cb8d-4e63-b554-d8fb0f65c592Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientOnce you've done that, minimize this browser window and look for a smaller box on the desktop then click Run.Let me know once you've done that or if you need additional steps.Martin
Take another look and see if the amount has changed
Thank you. From your computer click the following link:
Try clicking on the link again and join the session again
Make sure you click on Run once it finishes downloading
Also make sure you're clicking on the link from a computer and not an iPad or iPhone
Are you currently talking to me from your computer or from a cell/tablet ?
Great and are you currently responding to me from your computer?
Please go to the following page from your computer:https://cxzx.screenconnect.comYou should be asked for a code, the code is: 0903
Once you've done that, minimize this browser window and look for a smaller box on the desktop then click Run.
Click on Run
Minimize this window and see if you can find a little box on the desktop asking you to click on Run
Please go to the following page from your computer:https://cxzx.screenconnect.comEnter the code is 0903
When prompted, click on Run
Great work, connected!
If you have any problems or would like any additional assistance, please do not hesitate to let me know.
And if you need anymore assistance in future, you can request me directly using this link:
Thank you for your kind words!Martin