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My email address isn't recognized, gmail, web browswe, i've…

My email address isn't...

My email address isn't recognized

Technician's Assistant: Just to clarify, what email service provider are you using?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browswe

Technician's Assistant: What troubleshooting have you tried?

I've tried using gmail name and it asks for password, i've never had a password ***** previously

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Answered in 5 minutes by:
8/21/2017
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,840
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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What is the email address that you need help with?

Also, what is the last password ***** you remember working?

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Customer reply replied 10 months ago
i've never used a password, if i did set one up it would have been back in 2007 when i initially set up gmail

All accounts have passwords otherwise anyone would have access to your account.

Do you remember any password?

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Customer reply replied 10 months ago
no i do not, are with google support?

Google does not offer any type of live support. We handle Google issues daily but you will not receive any type of live support through Google.

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What is your email address?

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Do you have access to this email?

cp••••@a••.com

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Customer reply replied 10 months ago
not at this time, this is my work email address and i'm at home now

Let's try your security questions:

Answer the security question you added to your account

father's middle name?

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Customer reply replied 10 months ago
julius

Unfortunately, you will need access to the cp***@a**.com account as well.

Are you unable to sign into that account?

Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,840
Experience: Email expert with over 5 years experience
Verified
Josh and 87 other Email Specialists are ready to help you
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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 46,491
Experience: Over 15 year experience in Email Systems and Programs
Verified

I have accepted your request for remote service

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

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Customer reply replied 10 months ago
no because i'm not at work, i had attempted to do this previously with getting a temporary password ***** by the time i got home it said password ***** recognized

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

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Customer reply replied 10 months ago
879 396 965 password *****

connecting

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Josh
Josh
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Category: Email
Satisfied Customers: 21,840
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