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Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 16648
Experience:  10+ years of work experience.
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Not able to send or receive email thru Outlook 2010 on my

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Not able to send or receive email thru Outlook 2010 on my email address***@******.***

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

May I ask what happens when you attempt to send or receive emails in Outlook? Are you given any type of error message?

I will be standing by, looking forward to your response.
Thank you,
Jason

Customer: replied 2 months ago.
error message: "The set of folders cannot be opened. The information store could not be opened."

Thank you for the update. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

Jason Jones and 5 other Email Specialists are ready to help you

Thank you. Let's begin the remote help session now.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 06 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)