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Click the link:
Scroll down on that page and click "I Agree".
Download/allow and run this program(elinsore.screenconnect) to start secure remote session.
May I know about your email service provider? gmail/yahoo/hotmail or other?
Please confirm once. Is it your Gmail account or other?
If it is showing you logged into other account, please sign out of the exiting email account and sign into other.
You can sign out by clicking the photo icon In the top right and then click Sign out..