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Outlook will not send/receive/print. Pop up says "not

Outlook will not send/receive/print...

Outlook will not send/receive/print. Pop up says "not implemented"

Technician's Assistant: How long has this been an issue?

Last few days, right after Windows 10 updated.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On Microsoft surface

Technician's Assistant: What troubleshooting have you tried?

Reset email passwords on surface and at Yahoo. Deleted second Microsoft Office (16). Now running Office 13.

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Answered in 3 minutes by:
8/16/2017
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

Can we go ahead with a secure remote session so that I can check Outlook directly with you now?

Please reply at the box below; thank you.

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PS: Please ignore any remote assistance offer (simply "X" it out) shown on this page; it's sent by our site and not by me. Our remote session will come at no extra charge; providing you with further steps to connect now.

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OK, let's get started with the remote session now. Please open up the following link:

https://www.fastsupport.com/253104600
Follow the on-screen prompts to open/run the remote file, and click Yes when prompted to allow the remote connection. We will then be connected.

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Connected now.

Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified
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Category: Email
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