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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6258
Experience:  B.Tech, I have 10+ years of experience in fixing email issues.
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I can't transfer my photo camera pictures on SDHC card to my

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I can't transfer my photo camera pictures on SDHC card to my computer. I used to get an Icon or box on my computer screen, when I put my chip in and then I could transfer these pictures. But this box option has disappeared. On top of that it also doesn't show and (E) or (F) option on my computer when I try to transfer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It's a tower and Microsoft system.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web Browser.
JA: What troubleshooting have you tried?
Customer: The one way I transferred pictures was with my HP printer. It has a slot. But when that didn't seem to work I picked up a reader that is attached to a USB port.
JA: Anything else you want the email expert to know before I connect you?
Customer: I can't think of anything. I can't figure how that box that used to show up on my computer just disappeared.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

Sandy and other Email Specialists are ready to help you
Customer: replied 2 months ago.

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=e6d81c72-66ca-4f01-8a54-8313f3f9c965

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

Customer: replied 2 months ago.
I agree.

Once you click the link shown, you will see "I agree" option on that page. Click "I agree" there.

Please follow these steps on your Microsoft based windows computer:

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=e6d81c72-66ca-4f01-8a54-8313f3f9c965

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

Customer: replied 2 months ago.
I see no I agree option on the page. I have an accept off space EDIT PRIVATE CONTACT. i see + ADD FILES and below that a send box. I see no I agree any ware.

If you're facing any issue while following the steps, please please enter your contact number under Enter private contact info and click save. I will call you to start a live discussion via phone.

http://www.justanswer.com/remotedesktop/join.aspx?Session=e6d81c72-66ca-4f01-8a54-8313f3f9c965

Customer: replied 2 months ago.
OrderID: 17831960-723

Enter your mobile number or landline number

Customer: replied 2 months ago.
1-***-***-****

I am calling you in 5 minutes. Thank you.

I have fixed the issue over secure remote session. Thank you.