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Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 11968
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Cannot send emails. says 530 authorization needed, time

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cannot send emails . says 530 authorization needed
JA: Just to clarify, what email service provider are you using?
Customer: time warner spectrum
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: lap top computer
JA: Anything else you want Barun (IT Consultant and Email Security Expert with more than 11,000 5-star reviews) to know before I connect you?
Customer: no

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, which email program, e.g. Outlook, Windows Live Mail, are you getting this error message in?

Please reply at the box below; thank you.

Customer: replied 2 months ago.
windows live mail

OK, and when did you first start having this issue with sending emails?

Customer: replied 2 months ago.
about a month ago

OK. Please ignore any remote assistance offer (simply "X" it out) shown on this page; can we go ahead with a FREE remote session so that I can check Windows Live Mail myself now?

Customer: replied 2 months ago.

OK, let's get started with the remote session now. Please open up the following link:
Follow the on-screen prompts to open/run the remote file, and click Yes when prompted to allow the remote connection. We will then be connected.

Connected now; thank you.


Bryan and 4 other Email Specialists are ready to help you