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I cannot receive e-mails on Mozilla Thunderbird. I have

Customer Question
I cannot receive e-mails...

I cannot receive e-mails on Mozilla Thunderbird. I have checked server settings and I have check out Thunderbird tech website. I can't figure out what the problem is. Also the e-mails are not coming in on my iphone 1(###) ###-####

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Mozilla Thunderbird

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Pc browser and iphone

Technician's Assistant: What troubleshooting have you tried?

Check server settings and thunderbird tech website. cannot figure out problem

Submitted: 1 year ago.Category: Email
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Answered in 5 minutes by:
8/7/2017
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 1 year ago

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

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