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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot receive any emails. I can send, Yahoo, Yahoo, It

Customer Question

I cannot receive any emails. I can send
JA: Just to clarify, what email service provider are you using?
Customer: Yahoo
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How long has this been going on with your email account? What troubleshooting have you tried?
Customer: It hasn't worked since Friday
JA: Anything else you want the email expert to know before I connect you?
Customer: No this is my business email and I have to get it working
Submitted: 2 months ago.
Category: Email
Customer: replied 2 months ago.
You charged me Five dollars for this. Please cancel and refund. I need answers now not tomorrow
Customer: replied 2 months ago.
This is such a scam
Expert:  Dustin replied 2 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 2 months ago.

To be clear, the total charge is 42$. 5$ is just the authorization. Now, if I cant help you the entire fee is refundable.

Would you like to proceed with help, or do you want me to send you the refund link now?

Thank you for your reply.

Dustin S.

Sr. Technician and former Network Switching System operator & maintainer with the US Signal Corp, (abn)