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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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A friend borrowed this laptop, used his email (expat427) and

Customer Question

A friend borrowed this laptop, used his email (expat427) and now my gmail account hs his email address. How do I get back my gmail account,***@******.***?
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: Always on this laptop, usually google chrome.
JA: What troubleshooting have you tried?
Customer: I typed this question into google, but none of the sites, and there were many, addressed this question. I think my gmail address changed when I looked on a site about WWII and the site noted that could only comment if I used the Expat427 address. So I clicked on that, not knowing that it would change my own gmail address...
JA: Anything else you want the email expert to know before I connect you?
Customer: No.....thank you....
Submitted: 2 months ago.
Category: Email
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

Expert:  John replied 2 months ago.

To clarify when you now try to access your gmail account using chrome it shows your friend's gmail account am i correct ?

Are you using a windows or mac computer to access this gmail account?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Expert:  John replied 2 months ago.

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Expert:  John replied 2 months ago.

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.