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I received a message that erased by mistake that my

Customer Question
I received a message...

I received a message that erased by mistake that my Microsoft will be canceled. What should I do? I do not want my account canceled.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Aol

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I don"t understand what you mean. I am not that technological savy

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Not yet

Submitted: 1 year ago.Category: Email
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Answered in 6 minutes by:
8/6/2017
Email technician: The-PC-Guy, Computer Manager replied 1 year ago
The-PC-Guy
The-PC-Guy, Computer Manager
Category: Email
Satisfied Customers: 2,216
Experience: 20 years experience providing remote computer support
Verified

Thanks for using JustAnswer. My name is***** will do whatever I can to answer your question and will be back in a moment with my reply.

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Email technician: The-PC-Guy, Computer Manager replied 1 year ago

how did you recieve this message, was it an email, or something that popped up on the screen and you just closed it?

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Customer reply replied 1 year ago
i received in a email. Look I only want to extend my account. I am not having technical difficulty. Please just tell me how to connected to the account department.
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I look forward to help you today.

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Email technician: Sandy, Computer Specialist replied 1 year ago

Did you receive an email regarding hte cancellation of your Microsoft account or AOL account ?

If it is regarding Microsoft account, please tell me which Microsoft account are you using?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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