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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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HOW TO RID JUNK MAIL ON THUNDERBIRD, MOZTLLA, WEB, NONE, NO

Customer Question

HOW TO RID JUNK MAIL ON THUNDERBIRD
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: MOZTLLA
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: WEB
JA: What troubleshooting have you tried?
Customer: NONE
JA: Anything else you want the email expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Email
Expert:  Satchi replied 2 months ago.

Hi ,

Welcome to Justanswer.com

Please follow the below steps to fix the issue .

Steps to Turn on the Spam Filter in Mozilla Thunderbird

  1. Select Tools | Account Settings... (Windows and Mac) from the menu in Mozilla Thunderbird.
    • ​You can also select Preferences | Account Settings from the Thunderbird (hamburger) menu.
  2. For each account you want to use Mozilla Thunderbird's spam filter:
    1. Go to the Junk Settings category under the desired account.
    2. Make sure Enable adaptive junk mail controls for this account is checked.
  3. Click OK.

Or follow the link below for details

https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Thanks

Satchi