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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to get my gmail to come in and it keeps telling

Customer Question

hi I am trying to get my gmail to come in and it keeps telling me that my gmail account is out of date
JA: How long have you had this issue with your Gmail account?
Customer: just started day before yeasterday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through the icon on my computer
JA: What troubleshooting have you tried?
Customer: about everything you can think yesterday was able to access it to download a printing program
JA: Anything else you want the email expert to know before I connect you?
Customer: not nessery just need to be able to read my mail
Submitted: 2 months ago.
Category: Email
Expert:  Bryan replied 2 months ago.

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, do you access your Gmail emails using the MAIL app (with the white envelope icon) on your computer?

Please reply at the box below; thank you.