Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My phone a crackhead just moved out and probably has access…

Customer Question
My phone a crackhead...

My phone a crackhead just moved out and probably has access to my Gmail and Yahoo mail

Technician's Assistant: How long have you had this issue with your Yahoo account?

IDK she was in it for about 2 years change phone # now need access to my mail

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

She probably has access to all my information except my new #

Submitted: 1 year ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
8/5/2017
Email technician: JJesus Perez Gonzale,
 replied 1 year ago
JJesus Perez Gonzale
Category: Email
Satisfied Customers: 50
Experience: Level II Technician at 49erShops Inc.
Verified

Hi, I would like to assist you

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 1 year ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I look forward to help you today.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 1 year ago

Note: If you're not able to follow the steps provided below, I can also help you over secure remote session or start a live discussion via phone as per your convenience.

Please follow the steps given below:

1. Try to access your Yahoo Email account as given under:

A. Try to login into you webmail account by clicking the link given below:
http://mail.yahoo.com
B. If you're not able to login, please go to https://edit.yahoo.com/forgotroot, and try to reset your Yahoo email account password.

2. Try to access your Gmail account as given under:

Click the link:
http://gmail.com

If you're not able to login, please Click "forgot your password"
And follow on-screen instructions to create a new password.

If you have other queries regarding this, please reply back to me the box given below.

And kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose Submit), that would be greatly appreciated.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
6,965 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
It's my Yahoo mail. I have a new cell number. So I can't
It's my Yahoo mail. I have a new cell number. So I can't reset my password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
For over a year I have not been able to send an email to my
Second opinion] For over a year I have not been able to send an email to my sister who has juno.com. Can we fix this?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I need to recover at least 3 accounts from a know hyjacker,
I need to recover at least 3 accounts from a know hyjacker, girlfriend or ex girlfriend, got one of them back but was half deleted and would like to recover lost data. There were lots of risky picture… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I bought a tablet and it is programmed with Google. In order
I bought a tablet and it is programmed with Google. In order to access my yahoo email account, I had to send it to my Gmail account. Because of this, I can no longer access my yahoo account directly, … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My ex wife Angelica has opened up a Craigslist add about me
My ex wife Angelica Wilson has opened up a Craigslist add about me Anthony Verdino. Angelica stated all false and nasty things about me,she stated that I am looking for multiple partners that I do dru… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Someone took over my gmail account. Phone they deleted it
phone they deleted it all the pictures***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My email account is fine. I am trying to set up a new email
My email account is fine. I am trying to set up a new email account for a friend so she can access her bank account using gmail, however, my computer defaults to my account. I have logged out of my ac… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Lots of issues, My wife has three devices, Desktop, Apple
Lots of issues, My wife has three devices, Desktop, Apple iPAD and iPhone 6s, We need help setting up Windows Live Mail on Desktop. On her iPad and iPhone she can receive messages but not reply or sen… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
None of my messages are coming in. Gmail, phone, changed my
changed my password. i have an iphone. IDK what else to try since i am logged in to my account and still are not receiving emails … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
Is there a number I can call? complicated issue with a gmail
is there a number I can call ? complicated issue with a gmail acct linked to my phone … read more
Sandy
Sandy
Computer Specialist
B.Tech
6,965 satisfied customers
I changed my password and tried to change the phone things
i changed my password ***** tried to change the phone things go to but it could not i am going through a deivorce and the phone is hers i can't remember when i opened the account and i cant sign in … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I have just broken up with a lady that had access to my
I have just broken up with a lady that had access to my password ***** my gmail email. I can't change the password ***** When i ask gmaill to send a 6 digit code to my work email it does. But it won't verify the number when i enter it … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
A former disgruntled business partner is using my Yahoo login as a gmail account. I just f
A former disgruntled business partner is using my Yahoo login as a gmail account. I just found out because I received an email saying that the recovery phone number and secondary email had been change… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
My gmail account has been hacked into. I am not using my PC
My gmail account has been hacked into. I am not using my PC at the moment. If I open gamil I am flooded with hundreds of repeat emails both sent and received. I attempted to change my password XXXXX t… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
I have a 25 yr. old niece who we think created a G-mail account
I have a 25 yr. old niece who we think created a G-mail account not for herself, but for a sister of mine (whom I'll call Marie) that she is feuding with. Our mother rec'd a G-mail/ e-mail from the ni… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
My gmail account has been compromised by verizon allowing access
My gmail account has been compromised by verizon allowing access to it on my daughter's phone. I would like to close my current gmail account and open another so she cannot access my phone/gmail messa… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
All of the messages in my yahoo mail account disappeared.
All of the messages in my yahoo mail account disappeared. Account is now empty. How do I recover the lost messages?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My cousin is trying to change a password in her gmail
My cousin is trying to change a password ***** her gmail account and nothing is working. Earlier her entire system had crashed and we're trying to get signed on to get things going but no luck. After … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x