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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to get my gmail account open but cannot remember

Customer Question

I am trying to get my gmail account open but cannot remember my password. My gmail address is***@******.***. Please help.
JA: How long have you had this issue with your Gmail account?
Customer: Just in the last month
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I use my computer. I go to gmail and click on sign in.
JA: What troubleshooting have you tried?
Customer: I tried all of the suggestions at can't remember my password. None of those things worked.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Email
Expert:  Cory replied 2 months ago.

Welcome, I am Cory. Thank you for asking your question today.

Did you go through the reset process?

Expert:  Cory replied 2 months ago.

Would you would like to continue?