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When I compose an email a box shows up on the right side,

Customer Question
When I compose an...

When I compose an email a box shows up on the right side

Technician's Assistant: Just to clarify, what email service provider are you using?

Gmail.com

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Desktop computer

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 11 months ago.Category: Email
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Answered in 5 minutes by:
8/5/2017
Email technician: Sandy, Computer Specialist replied 11 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,886
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 11 months ago

Can you please tell me what program do you use to check your emails? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

OR

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

OR we can start a live discussion via phone. Just let me know.

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Email technician: Sandy, Computer Specialist replied 11 months ago

Please let me know when you're ready to work with me. Thank you.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 11 months ago

When the box shows up on the right side, please click the maximize button to maximize the page and to bring to middle of the screen.

Also, you can try to use another browser.

If you have other queries regarding this, please reply back to me the box given below.

And kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.

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Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,886
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Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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