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When I compose an email a box shows up on the right side,

Customer Question
When I compose an...

When I compose an email a box shows up on the right side

Technician's Assistant: Just to clarify, what email service provider are you using?

Gmail.com

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Desktop computer

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
8/5/2017
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,502
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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Email technician: Sandy, Computer Specialist replied 6 months ago

Can you please tell me what program do you use to check your emails? Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

OR

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

OR we can start a live discussion via phone. Just let me know.

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Email technician: Sandy, Computer Specialist replied 6 months ago

Please let me know when you're ready to work with me. Thank you.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 6 months ago

When the box shows up on the right side, please click the maximize button to maximize the page and to bring to middle of the screen.

Also, you can try to use another browser.

If you have other queries regarding this, please reply back to me the box given below.

And kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.

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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,502
6,502 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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