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I left my phone in the uber drivers's car in Atlanta. j****,

Customer Question
I left my phone...

I left my phone in the uber drivers's car in Atlanta. my name is ***** *********, my email is***@******.*** , my cell is(###) ###-####I was just dropped off at my home about thirty minutes ago at*****. Atlanta, ga can you help me please

Technician's Assistant: Just to clarify, what email service provider are you using?

Gmail.com

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

My phone, but right now I'm on my home computer

Technician's Assistant: What troubleshooting have you tried?

Maam, how in the hell can I trouble shoot when I cant get in tough with the driver and you all refuse to have a number I can call and talk to a live voice

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Maam, apparently you do understand the emergency. the more riders ride in the young ladies car, the less chance I can retrieve it. can you assist or not? there is enough bad press about uber now.

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
8/5/2017
Email technician: Mr.Med, Other replied 11 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,205
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 11 months ago

I'm sorry about the issue, Please follow the steps below :

Note : Lost item return fees ($15 fee) are currently in Boston and Chicago only. If you live in another city, and would like to pay your driver for their time, you may do so by adding a tip to your trip within the app.

1. Use another phone install and open the Uber app, Tap the menu icon, then "Help"
2. Tap "Trips and Fare Review" and select the trip you took
3. Tap "I lost an item," then "Contact my driver about a lost item"
4. Enter your phone number and tap "SUBMIT"

Let me know the results

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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