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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Cant reset my password on yahoo.com, month ago, web browser,

Customer Question

cant reset my password ***** yahoo.com
JA: When did you last reset your username and password?
Customer: month ago
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: reset to earlier date still a no go
JA: Anything else you want the email expert to know before I connect you?
Customer: no I just cant get into my yahoo.com account
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Can you please tell me your problem or affected Yahoo email account so that I can check its status and recovery options for you?
Please let me know by replying to me here so that I can help you further.
Best regards,
Jess