How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot get my very best friend back! We have no idea what

Customer Question

I cannot get my very best friend back! We have no idea what happened! Her name is***** and we even followed eachother. Mt name on fb is Angela Lea Buscemi and we keep trying.........
JA: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: Great. This happened on my iphone
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: No
JA: Anything else you want the email expert to know before I connect you?
Customer: She keeps sending me friend requests but I am not receiving them nor any mail for 2 weeks and only my son can connect from my account! it comes up as his saying instead of me.
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Are you getting others' friend request except your best friend's?

Please let me know by replying to me here so that I can help you further.

Best regards,