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We aren't getting any. Two days ago I blocked Yahoo from…

Customer Question
We aren't getting any...

We aren't getting any. Two days ago I blocked Yahoo from what I thought was advertising, now it says the email is not connected.

Technician's Assistant: How's your internet connection? Are you checking Yahoo from a browser or a mail client (e.g. Outlook)?

I don't know. It just shows up. I am receiving texts.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Submitted: 11 months ago.Category: Email
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Answered in 6 minutes by:
8/4/2017
Email technician: Jess M., Computer Support Specialist replied 11 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I will be glad to assist you today.

I am very sorry about your issues. Few things first:

  1. Are you having this problem on your computer or phone?
  2. If on your computer, is it running with Windows 8 or 10?
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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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