Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Google could not verify that jerrihuckelberry31 is my

Customer Question
Google could not...
Google could not verify that jerrihuckelberry31 is my account had problem many times
Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
8/4/2017
Email technician: syseng, Information Systems Professional replied 11 months ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,839
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is David.

Do you still have your phone number that ends in "20", if so you can reset your password ***** order to create a new password ***** your account.

Thanks,

David.

Ask Your Own Email Question
Customer reply replied 11 months ago
No that's the problem I no longer own that phone ride to put it on anew phone and couldn't remember the pass word had it on my tablet was receiving emails and now nothing
Email technician: syseng, Information Systems Professional replied 11 months ago

Have you tried getting a security code from your Samsung tablet in order to reset the password?

Ask Your Own Email Question
Email technician: syseng, Information Systems Professional replied 11 months ago

If not then click the "Try a different question" on the password ***** screen, then follow the prompts to complete the password ***** and let me know if you need assistance with any of the steps.

Also, if you prefer, I can provide secure remote assistance to access your tablet and help you with the reset.

Ask Your Own Email Question
Email technician: syseng, Information Systems Professional replied 11 months ago

Hello,

Do you still need assistance?

Thanks,

David.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Cannot access g-mail at work today. Worked perfectly on
Cannot access g-mail at work today. Worked perfectly on Thursday. Got message wrong password. Have had same password ***** a very long time. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Problem with gmail account only have it in IPad not any
Problem with gmail account only have it in IPad not any other device and cannot sign in on chrome gmail etc… read more
syseng
syseng
Information Systems Professional
7,839 satisfied customers
I never have had an account with Google. Therefore, I can't
I never have had an account with Google. Therefore, I can't verify any account code. Please let me continue with my email & Web useage!! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Google will not allow me to verify my account to buy game
Google will not allow me to verify my account to buy game pieces although I bought some a couple of days ago. I have been having to give a code to sign in for years now and cannot fix the problem. I n… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Judith is my wife and I was trying to get her email working
Judith is my wife and I was trying to get her email working on the MacBook she uses when we are in our second (MN) home. (*****@******.***)We are primarily in NYC and haven't been at this computer in … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cannot access gmail click gmail on the google search page
hello. I cannot access gmail click gmail on the google search page but it doesn't connect. Also no longer able to verify my google account tried to send email via windows but message came up that my c… read more
Cris
Cris
60 satisfied customers
I'm trying to register a Gmail account, but I get rejected
I'm trying to register a Gmail account, but I get rejected because it says I, use the number to many times to verify my account. It's the only cell number I have, how do I resolve this issue? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Forgot password. one of my PCs remembers it but logs in
Forgot password. one of my PCs remembers it but logs in automatically. I did all the reset password ***** on Google but it just does not work. Very Frustrated.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My account has been hacked big big time thru router. i have
my account has been hacked big big time thru router. i have that straightened out now im trying to get a new google account but it states, this no. has been verfied too many times and wont do it. im 6… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I haven't used my computer in six months. I think I forgot
I haven't used my computer in six months. I think I forgot my gmail user name and definitely forgot my password. I need to use my gmail account desperately. The screen name I am using now belongs to a… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have complicated gmail problem. I had several things
I have complicated gmail problem. I had several things happen that led me to changing my gmail password. I have had the account for years. I forgot the last password ***** also had been prompted to de… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I can't sign into google or get my gmail. I have had the
I can't sign into google or get my gmail. I have had the accounts for several years and never was asked for a password. but now I am asked. I don't now what pw IS because for YEARS I have never been a… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I worked on a friend's laptop last night to remove a virus.
I worked on a friend's laptop last night to remove a virus. As part of the process I had to reset his Chrome browser which deleted his gmail password. He dosn't have his cell phone as pasword recovery… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
hi John, I have a question regarding how to get my gmail account
hi John, I have a question regarding how to get my gmail account back. I know my account's username and password ***** two days ago when I tried to log into my account, google wanted to know whether i… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I have forgotten my password ***** google and when I try to retrieve
I have forgotten my password ***** google and when I try to retrieve it, it sends me to the alternate email of which I have retired from that job and it has been wiped out. It is important that I find… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I have forgotten my G-mail password. I went through the password
I have forgotten my G-mail password. I went through the password XXXXX procedure that is posted on the G-mail site, but it didn't work. I wasn't able to accurately answer the security questions, i.e. … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
How do I get into my newly opened gmail account that I instructed
How do I get into my newly opened gmail account that I instructed to input my 2 aol accounts? Apparently my name for the account louisemwynne is also the name of some other person's account and I had … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
The Vice President of my bank called me yesterday to confirm
The Vice President of my bank called me yesterday to confirm that I sent her an email requesting a bank wire transfer form. I confirmed that I DEFINITELY DID NOT send her an email. Apparently for the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x