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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Google could not verify that jerrihuckelberry31 is my

Customer Question

Google could not verify that jerrihuckelberry31 is my account had problem many times
Submitted: 2 months ago.
Category: Email
Expert:  syseng replied 2 months ago.

Hello,

My name is David.

Do you still have your phone number that ends in "20", if so you can reset your password ***** order to create a new password ***** your account.

Thanks,

David.

Customer: replied 2 months ago.
No that's the problem I no longer own that phone ride to put it on anew phone and couldn't remember the pass word had it on my tablet was receiving emails and now nothing
Expert:  syseng replied 2 months ago.

Have you tried getting a security code from your Samsung tablet in order to reset the password?

Expert:  syseng replied 2 months ago.

If not then click the "Try a different question" on the password ***** screen, then follow the prompts to complete the password ***** and let me know if you need assistance with any of the steps.

Also, if you prefer, I can provide secure remote assistance to access your tablet and help you with the reset.

Expert:  syseng replied 2 months ago.

Hello,

Do you still need assistance?

Thanks,

David.