Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a new gmail account. How do I make that the main

Customer Question
I have a new...

I have a new gmail account. How do I make that the main gmail account.

Technician's Assistant: How long have you had this issue with your Gmail account?

Just got new account two days ago.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Computer

Technician's Assistant: What troubleshooting have you tried?

Can I talk with someone

Technician's Assistant: Anything else you want the email expert to know before I connect you?

No but thanks

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
8/4/2017
Email technician: Jason Jones, Computer Technician replied 11 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,221
Experience: 10+ years of work experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Can you please call me? I am not getting my email on my
Can you please call me? I am not getting my email on my computer or iphone. Thanks Jeanie(###) ###-####… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
On May 15, my bank managed to wipe out my computer settings
Hello, on May 15, my bank managed to wipe out my computer settings for my gmail. account***@******.***. I cannot for the life of me remember my password (s). I have managed to get back onto my two other gmail accounts***@******.*** and***@******.***. I even was able to have gmail send a verification code to my work email***@******.***. however when I type it in the gmail says it doesn't recognize my gmail address of***@******.*** I will not accept my phone number(###) ###-####either which I have had forever. I usually use four or five passwords some of which are different languages. but it would seem the combinations ie. capital letters, numbers, etc annoy the program. I am desperate to get into my***@******.*** as this is my main e-mail address and i have a ton of archived material on it. What to do? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
138 satisfied customers
My husband needs to talk to someone about his gmail account.
My husband needs to talk to someone about his gmail account. Who does he talk to ? … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I got a new iPad but when I downloaded my data from iCloud
Hi, I got a new iPad but when I downloaded my data from iCloud my gmail account is empty! Never had this happen, done this with three other iPads and this wasn't an issue. Other problem is I can't rem… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
For some unknow reason my emails inside my folders have all
For some unknow reason my emails inside my folders have all disappeared between end February until about a week ago. I need those emails; how do those get retrieved? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
My gmail account was hacked a time ago and the password, url
My gmail account was hacked a long time ago and the password, url and security question were changed. I saw that the url is now s*******@bel***.net, (can't see it all and have no idea what that is), t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Moved to a new home address and internet server 3 days ago.
moved to a new home address and internet server 3 days ago. When I went on e-mail Windows Live errors came up e-mail was not downloaded and I could not send any e-mail. I went to gmail.com and it woul… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Cant sign in my google email. I have tried several
Cant sign in my google email. I have tried several passwords, no luck. my computer tells me the password ***** changed 9 days ago. cannot recall doing this. I have an HP aLL-IN-ONE DESKTOP, an Apple E… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I got a virus couple of days ago. Mcafee cleaned computer
I got a virus couple of days ago . Mcafee cleaned computer and I can not get back into gmail since. While trying to sign into gmail I think I remember a pop up that said I am blocked by someone from t… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I signed up two days ago for a gmail account with the name.
I signed up two days ago for a gmail account with the name***@******.***. Somehow in the process my main account***@******.*** stopped receiving most incoming emails - filtering them out? And yet when… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I cannot get into my main gmail account as I do not know the
I cannot get into my main gmail account as I do not know the password. It states that it was changed but the new one I wrote down does not work. Therefore I have gone through the steps to setup a new … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I need my outlook.com password that i have just changed 28
i need my outlook.com password ***** i have just changed 28 hrs ago. i have had this email for about 5 yrs. i do not know the phone #. i just got a gov. phone and i was trying to delete an old fb acco… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Not this computer necessarily but another one. My two old
Not this computer necessarily but another one. My two old google email accounts have been hacked into and I am trying not to use them. Now they seem to be linked so that when I sign out of one, they b… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
About a month ago a message appeared in my gmail account
About a month ago a message appeared in my gmail account regarding someone using my account on facebook. I thought I went in and deactivated that account and … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
I can't log onto two of my email accounts on this computer.
I can't log onto two of my email accounts on this computer. This all statrted who I upgraded my iPad software. I had to start over with my gmail accounts and make new passwords. Now this computer is t… read more
Jason Jones
Jason Jones
Computer Technician
19,221 satisfied customers
It appears that my gmail account was hacked. Numerous
It appears that my gmail account was hacked. Numerous persons on my contact list have told me that they received an email from me, with attachment, and they it seemed suspicious. Most suspected someth… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
i was asked to initiate a verification code for my hotmail
i was asked to initiate a verification code for my hotmail account about a month ago. i gave another email address, on a gmail account, to send the code to. recently i had an email in the gmail accoun… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
My question is in regards XXXXX XXXXX Talk application on our phones.
My question is in regards XXXXX XXXXX Talk application on our phones. My husband received a request to chat from a very very vulgar name. It was so disgusting that I cannot not even type it out... He … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x