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Cant log on to my account. Reset password but does not work…

Customer Question
Cant log on to...

Cant log on to my account

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Reset password ***** does not work

Submitted: 11 months ago.Category: Email
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Answered in 2 minutes by:
8/4/2017
Email technician: Lorenz Vauck, Computer Expert replied 11 months ago
Lorenz Vauck
Lorenz Vauck, Computer Expert
Category: Email
Satisfied Customers: 1,240
Experience: 17 years of experience in fixing problems with DOS, Linux, Mac OS, iOS, Android & Windows. Just ask me :)
Verified

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which account you cannot login to anymore?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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Category: Email
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