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Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.
Are you right now on the PC or on the phone?
PC or phone?
Sorry, I am a PC expert, I will opt out and mac expert will assist, stand by
Hi, I'm Sandy and I look forward to help you today.
Please let me know when you're ready to work with me. Thank you.
May I know if you're still facing this issue or it is fixed now.
Are you using your browser like safari or google chrome OR email client like Apple Mail to access your emails?