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Ask Sandy Your Own Question
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6259
Experience:  B.Tech, I have 10+ years of experience in fixing email issues.
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I had my email today, get home and it says it doesn't

Customer Question

I had my email today, get home and it says it doesn't actist?
JA: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?
Customer: chrome
JA: Are there any antivirus or firewall settings that could block you from receiving mail?
Customer: no I use this everyday
JA: Anything else you want the email expert to know before I connect you?
Customer: I was trying to recover my password ***** got a new phone and it had the old one, but I did answer the question when did you open this account. And now I have no account. My job will fire me over this
Submitted: 2 months ago.
Category: Email
Expert:  UranMail replied 2 months ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Are you right now on the PC or on the phone?

Customer: replied 2 months ago.
Expert:  UranMail replied 2 months ago.

PC or phone?

Customer: replied 2 months ago.
i cant allow that its a compant computer you tell me i will follow directions
Customer: replied 2 months ago.
apple mac pro latest verison
Expert:  UranMail replied 2 months ago.

Sorry, I am a PC expert, I will opt out and mac expert will assist, stand by

Customer: replied 2 months ago.
how long is the trail period for
Expert:  Sandy replied 2 months ago.

Hi, I'm Sandy and I look forward to help you today.

Please let me know when you're ready to work with me. Thank you.

Expert:  Sandy replied 2 months ago.

May I know if you're still facing this issue or it is fixed now.

Are you using your browser like safari or google chrome OR email client like Apple Mail to access your emails?