Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I had my email today, get home and it says it doesn't

Customer Question
I had my email...

I had my email today, get home and it says it doesn't actist?

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Chrome

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No I use this everyday

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I was trying to recover my password ***** got a new phone and it had the old one, but I did answer the question when did you open this account. And now I have no account. My job will fire me over this

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 18 minutes by:
8/4/2017
Email technician: UranMail, Network Administrator replied 11 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,302
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Are you right now on the PC or on the phone?

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 11 months ago

PC or phone?

Ask Your Own Email Question
Customer reply replied 11 months ago
i cant allow that its a compant computer you tell me i will follow directions
Customer reply replied 11 months ago
apple mac pro latest verison
Email technician: UranMail, Network Administrator replied 11 months ago

Sorry, I am a PC expert, I will opt out and mac expert will assist, stand by

Ask Your Own Email Question
Customer reply replied 11 months ago
how long is the trail period for
Email technician: Sandy, Computer Specialist replied 11 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hi, I'm Sandy and I look forward to help you today.

Please let me know when you're ready to work with me. Thank you.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 11 months ago

May I know if you're still facing this issue or it is fixed now.

Are you using your browser like safari or google chrome OR email client like Apple Mail to access your emails?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
6,883 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Need help for boyfriend. Can't get into his gmail - phone
Need help for boyfriend. Can't get into his gmail - phone died and he forgot password, so he keeps getting prompted to type in the old phone no. He bought an I8, new no. Just keeps going around in cir… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Someone with your company says someone else is using my
someone with your company says someone else is using my account so i was kicked out and cant get back in … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to recover at least 3 accounts from a know hyjacker,
I need to recover at least 3 accounts from a know hyjacker, girlfriend or ex girlfriend, got one of them back but was half deleted and would like to recover lost data. There were lots of risky picture… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I was recently talking to a Cheryl from Google gmail account
I was recently talking to a Cheryl from Google gmail account and she had an REF# ***** recovering my gmail account and she said she would call be back to walk through everything with me and I have not… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Nothing with my computer - I recently switched my cell phone
Nothing with my computer - I recently switched my cell phone over to straight talk (on March 7th)...then my mother passed away on March 13th and my grandson got a hold of my cell phone and deactivated… read more
Ugo A
Ugo A
BA/BS
67 satisfied customers
I can't access my gmail account, apparently it was hacked
I can't access my gmail account, apparently it was hacked and shut down and now I can't open it … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
JUST-NEED-TO-RECOVER-MY-PASSWORD-I-WENT-TO-THE-STRATFORD-LIB
JUST-NEED-TO-RECOVER-MY-PASSWORD-I-WENT-TO-THE-STRATFORD-LIBRARY-IN-STRATFORD,CT-AND-I-FORGOT-MY-PASSWORD-AND-I-HAD-A-HARD-TIME-TRYING-TO-RECOVER-IT-COULD-YOU-BE-SOO-KIND-IN-HELPING-ME-WITH-THAT-TODAY… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am trying to set up a new account. I had an old one but
I am trying to set up a new account. I had an old one but name and password ***** destroyed in a fire. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
700 satisfied customers
I am needing help recovering my password. I have clicked on
I am needing help recovering my password. I have clicked on the password ***** link but it keeps telling me that it can't verify that the gmail account is mine. … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
Got a new Smart Phone ~ needed to put Gmail on but did not
Got a new Smart Phone ~ needed to put Gmail on but did not have my Google password ***** changed to new password. Got home and attempted to get Gmail and was told I had to open a new Gmail address. Di… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I can't get into my gmail account. My account is. The most
I can't get into my gmail account. My account is***@******.***. The most recent password ***** I've used is GeoPris58. … read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
I am trying to setup a Tablet that I bought for my father in
I am trying to setup a Tablet that I bought for my father in law. He remembers his password ***** Gmail, but it doesn't work. So he obviously doesn't remember it correctly. But we just can't seem to d… read more
Yvette
Yvette
Bachelor of Science
17 satisfied customers
Its not working, hasnt since monday, ive tried to reset a
its not working, hasnt since monday, ive tried to reset a forgotten password ***** i keep getting nowhere … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Im unable to log into my yahoo email it says my email
Im unable to log into my yahoo email it says my email doesn't exist anymore but I have used it since I got my phone a year ago. I put my email address in and enter my password ***** it says my passwor… read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
I am unable to log into my quilt blog, I 't remember my
I am unable to log into my quilt blog, I don't remember my password, then you sent an email to my account and told my I am trying to hack my account. my blog is http://quiltodyssey.blogspot.com, I hav… read more
Sandy
Sandy
Computer Specialist
6,883 satisfied customers
I have been using Google for years. Now, suddenly, it is asking me for user names, passwor
I have been using Google for years. Now, suddenly, it is asking me for user names, passwords, retype hazy words, etc. I have never had a password ***** Google. I have 24 user names and passwords for o… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I signed into google and I think my gmail address has changed.
I signed into google and I think my gmail address has changed. I want my old gmail address but I can't sign in because I don't remember the password. A lot of important contacts have the old gmail add… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I was incited constantly by Google to get a "new" inbox or
I was incited constantly by Google to get a "new" inbox or account. I went ahead by mistake -and, yes, they created a new, different Gmail account and the one I was using DESAPEARED WITH ALL MY CONTAC… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x