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I am not able to see my E Mails because Advertisements are…

Customer Question
I am not able...

I am not able to see my E Mails because Advertisements are popping up and blocking

Technician's Assistant: Just to clarify, what email service provider are you using?

I am not able to see mu E Mails because advertisements are popping up and blockin all but the first 2 E Mails. there is no x to cancel the ads. Help!

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

My E Mails are blocked by ads that pop up and cover all but the first 2 EMails. How do I delete these ads? there are no X symbols to delete them. I can't read my mail. Help!

Technician's Assistant: What troubleshooting have you tried?

There are no ways to delete these ads. I am asking you to come up with a solution.

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
8/3/2017
Email technician: Mr.Med, Other replied 11 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,215
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 11 months ago

I'm sorry about the issue, What windows os are you running please? (7,8 or 10) and what internet browser are you using such firefox, safari, chrome ect..?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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