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Darn! You're going...

Darn! You're going to charge me for this aren't you?? OK. Let's see how far I can go. Yahoo is on the horizon!!

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

I changed my password ***** now I can no longer log in using the new password. I fear my account has been hacked. Whoever hacked it changed all my password ***** so that I can not log in. Furthermore, something has gone wrong! I cannot log in when Google sends my phone a text code. I cannot log in when Google sends my alternate email a text code. There seems to be nothing I can do to get my account back! I am troubled in that I have a lot of sensitive information in my email and I am doing a lot of charity work through my email. This is devastating and not something that can be easily fixed by starting a new account; particularly when I cannot recover any prior emails or any contacts! Please help!!!

Technician's Assistant: Anything else you want the email expert to know before I connect you?

No. That's about it! :)

Submitted: 1 year ago.Category: Email
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Answered in 44 minutes by:
8/3/2017
Email technician: UranMail, Network Administrator replied 1 year ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

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Email technician: UranMail, Network Administrator replied 1 year ago

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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