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My mom's outlook account was hacked and whoever hacked it
My mom's outlook account was hacked and whoever hacked it changed all the info so we can not change the password ***** all the recovery emails have been changed. What do we do? … read more
bbao
bbao
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I guess I need to resign in. Somebody hacked me. And now I
I guess I need to resign in. Somebody hacked me. And now I can't send out any email. Please help … read more
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ZAID ALAMRO
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Masters
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Someone has hacked my email and it will not let me get in
Someone has hacked my email and it will not let me get in through account recovery because whoever is hacking it pressed no so i cant get through with anything … read more
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bbao
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I cannot access the gmail account I share with my wife, in
I cannot access the gmail account I share with my wife, in spite of recovery efforts including password ***** I can only estimate within 6 months when this account was created, although I have request… read more
David L
David L
Bachelor's Degree
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My Note5 is broken; I have waited for the new Note9. I
My Note5 is broken; I have waited for the new Note9. I signed up for reservation, and now I am sure they sent my confirmation to my gmail address which I never use. I cannot remember the password ****… read more
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bbao
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Need assistance logging in to a gmail account. gmail wont'
Hi. need assistance logging in to a gmail account. gmail wont' recognize the code i had sent to the recovery email address … read more
Wes
Wes
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I am having problems with my email address and as a result I
I am having problems with my email address and as a result I cannot use my phone at all as this email is synced with my phone. … read more
Fran
Fran
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Outlook.com has been locked out. I am instructed to get an
Outlook.com has been locked out. I am instructed to get an unlock code sent via text to my cell phone. I do not have a cell phone so how do I get code? … read more
Richard
Richard
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IT Manager, Consultant
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I tried to use a friends computer to connect to my google
I tried to use a friends computer to connect to my google calendar. I forgot the password. Came home and had message someone - me - was trying to access my computer. I took the opportunity to change m… read more
bbao
bbao
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I was hacked and cannot log into my computer. I have
I was hacked and cannot log into my computer. I have thousands of dollars in the calendar for billing patient's insurance companies. I was told by another vender who services Google that the email acc… read more
arsufi2002
arsufi2002
Bachelor's Degree
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I need to close an old facebook account that I thought was
i need to close an old facebook account that I thought was long gone. It is attached to an old hotmail account I thought was long gone. I cannot remember passwords or answers to some of the questions … read more
bbao
bbao
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I don't know if someone hacked my email account, but I can
I don't know if someone hacked my email account, but I can no longer sign in to this account. When I put in need help to sign on (PW) they use to send me a code # to my phone. Now they send it to my e… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
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I am trying to access my gmail account - and I have been
I am trying to access my gmail account - and I have been locked out - have followed their recovery options - and now I get a message saying your account has been disabled - and they will not be able to send me a verification text until after 24 hours (next day) due to many attempts. Is this a common problem? … read more
Quiksilver07070
Quiksilver07070
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Associate Degree
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My gmail was hacked last week second time in 8 months,
My gmail was hacked last week for the second time in 8 months, even though I had changed my password. Someone told me I need to work with someone at Google to make sure there is not an avenue remainin… read more
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For some reason my password XXXXX my Gmail account does not work.
For some reason my password XXXXX my Gmail account does not work. It is possible I forgot it. When I click on "Can't access your account" and I get to the page with the following text: "It looks like … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I have a blocked hotmail account and instead of helping they
I have a blocked hotmail account and instead of helping they are contributing to the hacking problem by insisting on sending me code through an email address that is not mine and has no means or optio… read more
Richard
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14,668 satisfied customers
The Vice President of my bank called me yesterday to confirm
The Vice President of my bank called me yesterday to confirm that I sent her an email requesting a bank wire transfer form. I confirmed that I DEFINITELY DID NOT send her an email. Apparently for the … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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My other email accounts have been hacked into many times. How
My other email accounts have been hacked into many times. How can I prtect mt current gmail account?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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