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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My gmail address is. But some reason my gmail is not working

Customer Question

Hi My name is ***** ***** my gmail address is***@******.***. But some reason my gmail is not working and if I go to various sites they say that this is invalid Gmail.
JA: How long have you had this issue with your Gmail account?
Customer: From Monday July 31st.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through web browser Google chrome only.
JA: What troubleshooting have you tried?
Customer: Nothing. This is first step.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Email
Expert:  Lorenz Vauck replied 2 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a tech expert with 17 years of experience and will help you as good as I can.

Can you please first let me know if it says that the password ***** ***** or that this email address is unknown to them?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck