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I would like to send my aol emails in plain text. I used to…

Customer Question
I would like to...

I would like to send my aol emails in plain text. I used to be able to do this with a double right click in the body of the message, I can no longer do this can you help? Thank you.

Technician's Assistant: How long has this been going on with your Aol account? What troubleshooting have you tried?

This happened when I switched to a new hp laptop. I have tried no trouble shooting.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

No thank you.

Submitted: 11 months ago.Category: Email
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Answered in 3 minutes by:
8/3/2017
Email technician: Sandy, Computer Specialist replied 11 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 11 months ago

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

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Email technician: Sandy, Computer Specialist replied 11 months ago

Okay,

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Email technician: Sandy, Computer Specialist replied 11 months ago

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=23c85f41-174a-4599-9f39-84f98e7d34d9

Scroll down on that page and click "I Agree".

Download/allow and run this program to start secure remote session.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 11 months ago

Please follow the steps provided else provide me your contact number. I will call you directly.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 11 months ago

I am ready to help you. Please reply back to me.

Thank you.

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Email technician: Sandy, Computer Specialist replied 11 months ago

Please try to use a new browser like Google chrome or Mozilla Firefox and login into your email account.

And then try to compose and send in a plain text.

If you don't have Google chrome or Mozilla Firefox on the computer, you can download these using the link given below.

https://www.google.com/chrome/index.html

https://www.mozilla.org/en-US/firefox/new/

If you have other queries regarding this, please reply back to me the box given below.

And kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.

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Email technician: Sandy, Computer Specialist replied 11 months ago

Hi,

I'm following up with you to see how everything is going.

Do you still need help with this?

If yes, please let me know.

Else kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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