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I keep trying to get on but it rejects user name and of

Customer Question
I keep trying to...

I keep trying to get on but it rejects user name and of course, i have forgotten the password

Technician's Assistant: When did you last reset your username and password?

Dont know

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Nothing

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Just that i am ok with phone CANT get on computer (apple mac)

Submitted: 11 months ago.Category: Email
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Answered in 1 minute by:
8/3/2017
Email technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,933
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 11 months ago

Which account did you forget your password *****?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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