Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My phone can receive calls, but all out going calls "fail'

Customer Question
My phone can receive...

My phone can receive calls, but all out going calls "fail'

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

On my desktop

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I share an account with mydaugher,miriam Gori and have a second I- phon that works fine

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
8/2/2017
Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 9 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Email
Satisfied Customers: 600
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

Ask Your Own Email Question
Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 9 months ago

What is the make and model of your phone?

Ask Your Own Email Question
Customer reply replied 9 months ago
App le 4
Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 9 months ago

Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check your Do Not Disturb settings. Go to Settings > Do Not Disturb and make sure it's off.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Call Blocking & Identification.
  4. See if Call Forwarding is turned on. Go to Settings > Phone > Call Forwarding and make sure it's off.

Update your software

  1. Check for a carrier settings update.
  2. Check for an iOS software update. Some updates might require a Wi-Fi connection.

Remove and reinsert your SIM card

If your iPhone has a SIM card, remove the SIM card, then reinsert it.

Contact your carrier

When you contact your carrier, make sure that:

  • Your account is set up to use your iPhone.
  • There aren't any localized service outages.
  • Your account doesn't have a billing-related block.
  • Your calls don't have errors on the carrier system.

Check your network settings

  1. Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
  2. Try to make or receive calls in another location.
  3. Switch to a different network band. Go to Settings > Cellular > Cellular Data Options > Enable LTE and turn off Enable LTE, 4G, or 3G (this option will depend on your carrier and device model).
Ask Your Own Email Question
Email technician: Samuel NetEngineer, Computer Hardware Engineer replied 9 months ago

Please Rate My Service if my answer was sufficient!
If you have any other questions please let me know, as I always strive for excellent service!!
Thank you!
Sam

Ask Your Own Email Question
Was this answer helpful?
Ask Samuel NetEngineer Your Own Question
Samuel NetEngineer
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Email
Satisfied Customers: 600
600 Satisfied Customers
Experience: Network Engineer at USAF

Samuel NetEngineer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Haven't recd AOL mail for awhile. Where is it?? Phon or
I had a second email Acct. Gmail. Was getting 50 to 100 mails all junk a day… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
I have a samsung galaxy sky andriod phone and I got Got the
I have a samsung galaxy sky andriod phone and I got Got the gmail account i set it up with I no longer have that account and phone number I used with it to set it up with.ice all ready try to factory … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
On my phone I received a message that my Google account has
On my phone I received a message that my Google account has beeb deleted due to Terms of Service Violations. To restore access access to the account I am to visit the account recovery page. Google can… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am getting signim failure messages about every 10 minutes.
I am getting signim failure messages about every 10 minutes. I have signed in 3 times … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My gmail account on my iPad does not work though it did work
My gmail account on my iPad does not work though it did work 2 years ago. the same account works (sends and receives email) fine on my iMac and my iPhone using the apple mail clients. I am unable to s… read more
Jon
Jon
Bachelors Degree
624 satisfied customers
I got for years a gmail acc. It is loaded on my iPhone and
hi, I got for years a gmail acc. It is loaded on my iPhone and iPad . Recently I moved to the states, Florida. My mobile while I was in Namibia, is not in existence anymore, on my iPhone now I have a … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
After years of use, my 5 Thunderbird accounts (Gmail) give
After years of use, my 5 Thunderbird accounts (Gmail) give the error message "Failed to connect to server" The internet is fine, another computer in the office can access them all through Thunderbird.… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Received 3 different Microsoft verification codes by text to
Received 3 different Microsoft verification codes by text to my moboile that I did not request. Any way to determine what triggered this? … read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
Not able to access Gmail. I have all of the correct
Not able to access Gmail. I have all of the correct information. When it sends information to my cell, I do not receive the message. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
What do I do if I think my account has been hacked, no I
What do I do if I think my account has been hacked … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
962 satisfied customers
I have a gmail account and occasionally get sign in failed
I have a gmail account and occasionally get sign in failed messages WHEN I DID NOT ATTEMPT TO SIGN IN. Does this means someone is trying to hack my account? Or is there another explanation. What is th… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My gmail account no longer has all my email since about a
My gmail account no longer has all my email since about a week ago. I would like to get all those emails back into my account. You can call me at(###) ###-#### Miriam… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
I can't access my google account. My land line is the phone
I can't access my google account. My land line is the phone number listed on my account so I can't receive a text with code to change password. My cell number is(###) ###-#### I haven't used my google… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,518 satisfied customers
Outlook 2016 with Exchange server. I recently switched from
Outlook 2016 with Exchange server. I recently switched from using IMAP through site called gandi.net and move my domain to Go Daddy and paid to use the shared exchange server on Go Daddy so that email… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
This is not a duplicate question. Please do not report.
can not access / get into the list of my saved e-mail address's not the e-mails themselves just the address they said go to "google.com/accounts/recovery does not recognize the address i need H E L P … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I cannot access my account at all. it keeps to telling me that
I cannot access my account at all. it keeps to telling me that I need to check the verification code on my gmail. I don't have a gmail address and the telephone number that it refers too is so old tha… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have a gmail account on my android (of course) but I also
I have a gmail account on my android (of course) but I also have the account in my thunderbird shredder with imap configuration. I configured it a few months ago and everything worked perfectly. I hav… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I have outlook 2010, that syncs with hotmail. when i try to
I have outlook 2010, that syncs with hotmail. when i try to forward to my hotmail account it does not go there but goes to an gmail account that i have closed. it shows in the failure notice under "to… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x