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An agent from TWC gave me this passwordto reset things for…

Customer Question
An agent from TWC...

An agent from TWC gave me this password(###) ###-####to reset things for me on my email.I cannot keep the symbol on the desktop nor access bookmarks

Technician's Assistant: When did you last reset your username and password?

Unknown.. Desktop Lenovo is 5-6 yr. old.windows 10.

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

I use firefox for everything. but it has slowed recently.

Technician's Assistant: What troubleshooting have you tried?

Webroot and windows

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Seems strange, I can put items onto bookmark but do not know where they go from there.

Submitted: 1 year ago.Category: Email
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Answered in 23 minutes by:
8/1/2017
Email technician: bbao, IT Consultant replied 1 year ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,974
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Have you verified the username and password ***** TWC email portal for your region?
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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