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P. Kumar
P. Kumar, Information Systems Manager
Category: Email
Satisfied Customers: 160
Experience:  BTech Computer Science Engineering
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I can't seem to delete emails from the All Mail on my

Customer Question

I can't seem to delete emails from the All Mail on my Iphone
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: Phone
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Email
Expert:  P. Kumar replied 2 months ago.

Hello,

Thanks for choosing Just Answer. Let me help you out.

1) Please go to your iPhone Settings.

2) Then click on Mail, Contacts and Calendars. New Versions of iOS may only have Mail.

3) Click IMAP > Account and then click on Advanced (at the bottom of the screen).

4) Now Choose Mailbox Behaviors. Click on Deleted Mailbox and select corresponding Trash on the Server Option.

5) Click Advanced on the top left and then click on Account.

6) Finally click on DONE.

Please restart your phone once its done. Please do let us know in case you still feel any issues.

Thanks,

Kumar

Expert:  P. Kumar replied 2 months ago.

Hello,

Did the solution work? Please do let us know if you need any additional assistance.

Thanks,

Kumar