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I can't seem to delete emails from the All Mail on my

Customer Question
I can't seem to...

I can't seem to delete emails from the All Mail on my Iphone

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

None

Submitted: 11 months ago.Category: Email
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Answered in 1 hour by:
8/1/2017
Email technician: Tech Ben, Information Systems Manager replied 11 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Email
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Hello,

Thanks for choosing Just Answer. Let me help you out.

1) Please go to your iPhone Settings.

2) Then click on Mail, Contacts and Calendars. New Versions of iOS may only have Mail.

3) Click IMAP > Account and then click on Advanced (at the bottom of the screen).

4) Now Choose Mailbox Behaviors. Click on Deleted Mailbox and select corresponding Trash on the Server Option.

5) Click Advanced on the top left and then click on Account.

6) Finally click on DONE.

Please restart your phone once its done. Please do let us know in case you still feel any issues.

Thanks,

Kumar

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Email technician: Tech Ben, Information Systems Manager replied 11 months ago

Hello,

Did the solution work? Please do let us know if you need any additional assistance.

Thanks,

Kumar

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Tech Ben
Tech Ben
Tech Ben, Information Systems Manager
Category: Email
Satisfied Customers: 262
262 Satisfied Customers
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.

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