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I can't found my email, and they have number that I can not…

Customer Question
I can't found my...

I can't found my email, and they have number that I can not remember for phone

Technician's Assistant: Just to clarify, what email service provider are you using?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I have tried, chrome, google, and a private company, but that was saying that I was not that person, so frustrating.

Technician's Assistant: Anything else you want the email expert to know before I connect you?

Help

Submitted: 11 months ago.Category: Email
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Answered in 2 minutes by:
8/1/2017
Email technician: bbao, IT Consultant replied 11 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> I can't found my email, and they have number

Do you mean you can't see any email when you access the Gmail messages via web? Or using an email program (please advise the name and version)?

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Customer reply replied 11 months ago
No, I don't have email, so hhow do I get my answer?
Email technician: bbao, IT Consultant replied 11 months ago

Did you check the Bin or Trash folder? Is anything there?

Please also let me know the when you saw everything was OK in your mailbox.

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Email technician: bbao, IT Consultant replied 11 months ago

For best understand the current situation of your mailbox, can you please provide a screenshot showing what you see on your screen when access Gmail's Inbox? Thanks.

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Email technician: bbao, IT Consultant replied 11 months ago
Please reply to questions so I can work out the correct answer for you. Thanks.
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bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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