Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I had no phone for a while and my husband was tracking my…

Customer Question
Ok i had no...

Ok i had no phone for a while and my husband was tracking my old phone so i just got a new one and i want my pics and stuff i can verify this is mine so can i please talk to a real person i'm trying to get back into this email***@******.*** and it's not letting me please help me my new number is(###) ###-####mona franco

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

No actually im at work and on the work community computer but i got an iphone and a yahoo email

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

It say' s its not me and that my password ***** ***** it gmail says it cant verify its me why

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I really think my husband created a g suit and changed my password ***** or created some extra pages on google + I would like to have my simple stuff back on it it just wont let me in id like to know why

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
7/31/2017
Email technician: bbao, IT Consultant replied 11 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,816
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What kind of old phone was it?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My Admin password to G Suite is being rejected and no way
My Admin password ***** G Suite is being rejected and no way found to contact Google using its password ***** page. … read more
bbao
bbao
IT Consultant
1,816 satisfied customers
I have tried and tried to get into my account for the last
I have tried and tried to get into my account for the last two weeks, at least, no matter what I say in comments....or in answering questions...nothing will let me in. I need to get into it..... … read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
I have taken the position of Director of Operation at
I have taken the position of Director of Operation at Solutions Recovery Center in Greenville SC. The last Director died suddenly of a heart attack. In need to gain e-mail admin. control and add an ad… read more
Micky
Micky
Lead Systems Administrator
High School or GED
90 satisfied customers
I purchased a gmail through Wix yesterday and accidentally
I purchased a gmail through Wix yesterday and accidentally deleted the login information and now I can't get in to manage the site. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I created an gmail address for my husband. I have had one
I created an gmail address for my husband. I have had one for a long time. He wants to get into his account , but can't. It defaults to mine. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I established/purchased a new domain name and attempted to
I established/purchased a new domain name and attempted to create***@******.*** as a new email address. I can't verify it if I don't have access to it. What have I done wrong?? How can I establish thi… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I am having problems with trying to get into my account
Hi there, i am having problems with trying to get into my account again … read more
bbao
bbao
IT Consultant
1,816 satisfied customers
I can't access my email: ****** I need to talk to a
I can't access my email: ****** JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help reset your password? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I have two accounts, both in the general gmail however when
i have two accounts, both in the general gmail however when I went to sign in, it sent me to the buisness account, which was decliined yesterday***@******.*** and cambridgemnselfstorage.com … read more
bbao
bbao
IT Consultant
1,816 satisfied customers
I can't open my account. They say I have the wrong password.
I can't open my account. They say I have the wrong password. … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Im writing from my computer. I was using my phone yesterday,
Im writing from my computer. I was using my phone yesterday, playing a game, and got a message saying it had found three bugs, and i needed to follow some steps or i would start losing my photos and s… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I can't get onto my gmail account. I have forgotten the
I can't get onto my gmail account***@******.***. I have forgotten the password. My cell phone carrier Verizon made me open a gmail account for my cell phone #***-***-****. Now my financial advisor is … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I am trying to access my google account going through the
I am trying to access my google account going through the steps on line. It is saying that it cannot verify that the account is mine. It is mine. It all started yesterday when my password ***** changi… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
To try and explain as simple as possible, I lost a bunch of
Hello,To try and explain as simple as possible, I lost a bunch of docs, sheets and forms when I deleted my account (*****@******.***). That email was not through G Suite, it was through a different em… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I signed up to Gmail so I could create a Facebook page. My
I signed up to Gmail so I could create a Facebook page. My husband already had a Facebook page, and email with Bigpond. I kept our username the same, would this be why my husband's friends on Facebook… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I cannot log in. I cannot get in to my account so why would
I cannot get in to my account so why would i have them emailed to me? … read more
bbao
bbao
IT Consultant
1,816 satisfied customers
My husband can not remember his password and his gmail will
Hi, my husband can not remember his password ***** his gmail will not allow him to reset. He also can not answer one of the questions correctly because he has no idea when he opened his account. How d… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I am a current grindr subscriber with regular as well as
I am a current grindr subscriber with regular as well as extra, yesterday the regular disappeared from my I phone with my messages. the extra is still on . tried several at least 10 time to log on thr… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x