Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I sent an emial by mistake,, how to take it back? gmail,

Customer Question
I sent an emial...

I sent an emial by mistake,, how to take it back?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Both by phone and computer this emial i sent by teh computer

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the email expert to know before I connect you?

No,, i send it by mistake,, i want to cancel it

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
7/31/2017
Email technician: Isaac Franklin, Support Technician replied 11 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,904
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Customer reply replied 11 months ago
Hi,, how much this will cost?
Email technician: Isaac Franklin, Support Technician replied 11 months ago

This will completely depend on if you set your gmail up to do this yet. There is a feature you

can check to 'unsend' but it has a time limit and you may not have done that yet. Lets try.

If nothing else, it will be ready in the future for you if needed.

Recall an email with Undo Send

If you turn "Undo Send" on, you can retract a message right after you sent it.

First, turn on Undo Send

  1. On your computer, open Gmail.
  2. In the top right, click Settings Settings.
  3. In the "Undo Send" section, check the box next to "Enable Undo Send."
  4. In the "Send cancellation period" section, set the amount of time you want to decide if you want to unsend an email.
  5. At the bottom of the page, click Save Changes.

Undo sending your message

After you turn on Undo Send, you can cancel sending an email.

  1. After you send a message, you'll see the message "Your message has been sent" and the option to Undo or View message.
  2. Click Undo.

Now, keep in mind if you did not enable this feature, this may not work with that email right now

and/or it has been read and too much time has passed.

Please rate this solution with the 5 star rating to close out as it is the only way i am listed as successful and credited by the companies ledger

of solutions finished. If you need further assistance, just leave a reply and we will continue as opposed to closing out the question and email

updates between us.

Thank you,

~Franklin

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 11 months ago

I do not know. I am a tech only. I cannot see anything on your account. Only the troubleshooting

you have requested i work for you on.

Customer service can see all of this here:

http://ww2.justanswer.com/phone

Ask Your Own Email Question
Customer reply replied 11 months ago
i activited the undo now,, but,, there is anyway to get back the mial i sent 5 minutes ago?
Email technician: Isaac Franklin, Support Technician replied 11 months ago

30 seconds is about all you have depending on what the timer was set for when you activated it.

This is what i was concerned with. If it wasnt activated before, there is no way to undo it.

It will now appear on your emails for the future, but you didnt have it enabled before. There is not

a way to pull that email back at this time as you didnt have it activated before now.

You can review that information on gmail pages or here:

http://www.businessinsider.com/google-announce-official-undo-email-for-unsending-2015-6

I do not like to deliver bad news and was hoping it was enabled already. You can now use it going

forward, but five minutes was way to long as gmail has it set up that way on their server.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Isaac Franklin Your Own Question
Isaac Franklin
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,904
1,904 Satisfied Customers
Experience: Technical Support Coach at Liberty Tax Service

Isaac Franklin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
What happened to e mail. we get no messagees. G mail. Thru
what happened to e mail. we get no messagees JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: g mail JA: How do you usually access Gmail? On a phone or tablet, or through a web … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I got a call from someone saying they were working for Gmail
I got a call from someone saying they were working for Gmail tech and they said my emIal was sending mail to multiple states and countries. They said if they werent called back by me they would turn o… read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
My email at *****@gmail.com is receiving messages but unable
My email at *****@gmail.com is receiving messages but unable to send out any messages. This has been try for several days … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
How do I cancel the subscription that was a mistake? Gmail.
How do I cancel the subscription that was a mistake? … read more
Moses C
Moses C
Bsc
758 satisfied customers
I received an email inmyjunk file several days ago entitled
I received an email inmyjunk file several days ago entitled “someone has your password”. I paniced … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
It was working fine. Then google sent me an email saying
It was working fine. Then google sent me an email saying that I had a security problem. I signed onto Google and it wouldn't take my password ***** I changed it now it wont work now even with my new p… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
TRYING TO SEND A CHRISTMAS LETTER AND HAVE A CC SENT TO ME
TRYING TO SEND A CHRISTMAS LETTER AND HAVE A CC SENT TO ME AND SUPPOSELY AFTER IT IS SENT TO BCC IT COMES CANNOT DELIVER MAIL ANDI DON'T KNOW WHO HAS RECIEVED IT OR NOT … read more
Moses C
Moses C
Bsc
758 satisfied customers
I need to talk to a real person about a goggle play
I need to talk to a real person about a goggle play mistake!!!!!!!!!!!!!! my number is(###) ###-####HELP NOW PLEASE!!!!!!!!! … read more
Moses C
Moses C
Bsc
758 satisfied customers
I still have my old Comcast account which I am closing out.
I still have my old Comcast account which I am closing out. I created a Gmail account weeks ago and was able to send email from both accounts. Lately I am not able to reply to email sent to my Gmail a… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I typed in my password and it doesn't take, and sends me
I typed in my password ***** it doesn't take, and sends me thru 3 or so verifications and keeps going around the same verifications etc. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot to add Deal50 to my order for SusanE's skincare
i forgot to add Deal50 to my order for SusanE's skincare studio in lexington, ma … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My aol account was hacked yesterday and all my contact names
my aol account was hacked yesterday and all my contact names were deleted. Can you restore them???????????????????? Please … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My phone was reset and is asking to sign into my gmail, I do
My phone was reset and is asking to sign into my gmail, I do not know the password. I cannot have a text sent to me to verify my account because the phone was reset. Gmail does not send me anything to… read more
Isaac Franklin
Isaac Franklin
Support Technician
1,904 satisfied customers
I used to be able to get into my emails on gmail.com without
I used to be able to get into my emails on gmail.com without any trouble. Now I can't open my emails because this New Program takes over - splashed all across my screen. I don't want it. Can you pleas… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
When I send a message it takes an inordinate amount of time
When I send a message it takes an inordinate amount of time to send and then takes even longer to put a copy in the sent file. I have resorted to hitting the cancel buttoning as it sits there trying t… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I changed my password that I use on the computer. I can't
I changed my password ***** I use on the computer. I can't get my iphone to accept the change. it keeps giving me a message "your password ***** changed less than an hour ago" … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My old gmail account is, I have had some computer problems
My old gmail account is***@******.***, I have had some computer problems and the IT person has lost my gmail account and I need to restore it can you please help. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Hello, my ex husband sent me an e-mail that said "missing you.&qu
Hello, my ex husband sent me an e-mail that said "missing you." I sat there stunned, asking myself what the hell does this mean? About a minute later after it was sent, he writes saying sorry, that wa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x