Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I can't open my e-mail which is at&t but I go through Yahoo,

Customer Question
I can't open my...

I can't open my e-mail which is at&t but I go through Yahoo

Technician's Assistant: How long has this been going on with your Yahoo account? What troubleshooting have you tried?

Started to day. I am no very computer literate. A Yahoo site came up today asking about adding accounts and I may have hit the wrong choice. Since then I cannot get my e-mail

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
7/31/2017
Email technician: John, Email Support Specialist replied 11 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Are you using a windows computer to access this att email account ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 11 months ago

Please answer my above question so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I cannot get my email. It ends in att.net. I have tried for
I cannot get my email. It ends in att.net. I have tried for four days, spoken to 10 AT&T employees, supervisors, managers and now am locked out. They tell me don't worry, I can get you in but they can… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
This is going to be very confusing.. 1. I am currently using
This is going to be very confusing.. 1. I am currently using (*****@******.***) for my email address. I was using (*****@******.***) I was told when I changed to Spectrum that I could continue to use … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Yahoo.com recently made Yahoo my e-mail account a home page.
Yahoo.com recently made Yahoo my e-mail account a home page. My computer is old and cannot support this change. My computer keeps crashing since this was done. I had received a message from Yahoo aski… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
For some reason after two years with my email address on
for some reason after two years with my email address on yahoo that ten sites i be lone to have that email hundreds of$ they ask me to sigh in i never sign in i went to hell and back to get in them gi… read more
Cody
Cody
Computer Science
2,387 satisfied customers
YAHOO,PLEASE HELP ME TO RESOLVE THE E-MAIL PROBLEM SINCE I
YAHOO,PLEASE HELP ME TO RESOLVE THE E-MAIL PROBLEM SINCE I HAD … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I can access my incoming mail list at Yahoo but can't open
I can access my incoming mail list at Yahoo but can't open any of them and can't send anyone an email. Since I can't access any email functions I can't utilize any of the directions or forms required … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
A friend in china can't get through to me via yahoo or by phone.
a friend in china can't get through to me via yahoo or by phone. I have skype, is there a version of skype that will work with the US version that is available for download in china? if so,what are th… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
380 satisfied customers
My password ***** my I-phone 4s for e-mail is saying is wrong.
My password ***** my I-phone 4s for e-mail is saying is wrong. But I changed the password ***** my home computer, and it up and running. Went back in to my I-phone and no luck. Went by the Apple store… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
please assist in accessing my sbcglobal.net email through yahoo
please assist in accessing my sbcglobal.net email through yahoo web. i have entered user id and password XXXXX get a error message which indicates the account is inactive. i was in account as recently… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
We got phished and they changed our e-mail password. Im just
We got phished and they changed our e-mail password. I'm just trying to change it to keep them out. Help!!!… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
My husgand and I have had a free account with AT&T since
My husgand and I have had a free account with AT&T since 2004 and have Yahoo email accounts (merged with AT&T). We are not able to access our account/emails. AT&T support says they cannot help me beca… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
My e-mails has been hacked on August 7 in the am wanting money
My e-mails has been hacked on August 7 in the am wanting money because I was kidnapped and I was out of town and could not get to a computer so finally back in town and discover my no past emails, con… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
I purchase a Kindle Fire a short time ago and have been
I purchase a Kindle Fire a short time ago and have been trying to get my email set up, but for some reason I cannot get it right. Now I am afraid that I have messed it all up. Can you help me with thi… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
9 satisfied customers
My email just decided not to work. No one can email (it gets
My email just decided not to work. No one can email (it gets bounced back) and I can't access my email.… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
I have 2 e-mail accounts with yahoo/at&t. My primary account
I have 2 e-mail accounts with yahoo/at&t. My primary account is***@******.***. The other account is***@******.***. Occasionally I check "scarlet" and find mostly ads and spam. On Friday I logged onto … read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
I cant get into my e-mail. I am using my correct id and passwor
I can't get into my e-mail. I am using my correct id and password XXXXX I am answering all my questions to help me get in correctly. I am going on four days and this is just about to make me crazy- do… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I was on my e-mail and I sent a message to a contact. After
I was on my e-mail and I sent a message to a contact. After I hit "sent" a message box came up and said "there is a problem, contact tech support if it continues". I did not know what the problem was … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I formerly had ATT DSL service. I have since switched over
I formerly had ATT DSL service. I have since switched over to a broadband service. However, for several months I still had access to my old e-mail account .....sbcglobal.net....which was serviced appa… read more
Cory
Cory
Vocational, Technical or Trade Scho
118 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x