Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I want to go from gold package to expanded basic but i dont…

Customer Question
I want to go...

I want to go from gold package to expanded basic but i dont know the channels that are included that package.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you access your email most often? On a phone or tablet, or through a web browser?

Web

Technician's Assistant: What troubleshooting have you tried?

I just want to reduce my tv package but keep internet

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I dont need any movie channels i got those for husband he has since past away

Submitted: 11 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 12 minutes by:
7/31/2017
Email technician: Isaac Franklin, Support Technician replied 11 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,937
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 11 months ago

This will depend on who your provider is, Cox, ATT, etc?

Who is your service with?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have been working on a email to a friend. I wasn't able to
I have been working on a long email to a friend. I wasn't able to complete this task, so I clicked it on mail waiting to be sent and now I can't find it! … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
It's my husbands email he uses for his business. We have had
It's my husbands email he uses for his business. We have had continuous problems with ATT trying to keep his email working. It is very important to keep the same email***@******.***. His password ****… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I am not sure it seems my husbands email has come up and he
I am not sure it seems my husbands email has come up and he passed away 2 yrs ago and my email is***@******.*** this I assume has been working but some days ago … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cannot send email...what happened/ Spectrum. I was using
I tried reboting...and I also tried goring through the "internet" version of aol … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Why cant I send messages, outlook, phone and directly from
I have tried deleting junk mail and reducing messages in my e mail account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My emails somehow were moved to the trash and now they are
My emails somehow were moved to the trash and now they are gone. Can I recover the emails? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Need to talk to a person by phone, Yahoo, Phone, Got
Got CinemaNow at the house want to hook up husband iphone … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My tv service is down, Yahoo, Phone, Router off and on. Was
Router off and on. Was working last night. Can I update billing info. Tv off and on. Google is my provider. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My husband, Les passed away last year and he was the one
I am ***** *****, my husband, Les Kelly passed away last year and he was the one that did the taxes. I wanted a print out of 2015 taxes.His e-mail is not working but you can send the PDF to me @ cathy… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
For 2-3 weeks we have struggled, since your update. Now, I
For 2-3 weeks we have struggled, since your update. Now, I have 2 users on Thunderbird, and cannot SEND. Can receive on both. Yesterday, was able to send until about 4-5 pm. Asks for "password" and do… read more
Cody
Cody
Computer Science
2,387 satisfied customers
My husband keeps getting a notice that someone ia trying/got
My husband keeps getting a notice that someone ia trying/got into his account,***@******.***, he never uses this account. He has gotten two messages so far. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
My email is. I have a Sony rear projection tv which takes
Hi, my name is ***** ***** my email is***@******.***. I have a Sony rear projection tv which takes bulb 2400. Bought bulb, put it in, turned on tv and the light turns green then after a few seconds, i… read more
Louie
Louie
Senior Technician
Associate Degree
1,447 satisfied customers
Someone is using my email address to access different sites.
Someone is using my email address to access different sites. When I try to access they tell me that address gas already been used. How do I contact them to stop. One access was to a credit reporting s… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Hi, I have a Dell Inspiron that I have used for 4 yrs. My
Hi, I have a Dell Inspiron that I have used for 4 yrs. My husband just purchased me a new inspiron 20 so he can use the old one to learn on since he has never used a computer before. The only thing th… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My ex-husband is sending emails from an alias of my emailaddress.
My ex-husband is sending emails from an alias of my emailaddress. He says that is possible from Outlook and he doesn't need my email password XXXXX that. But that is impossible isn't it? I change my p… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My tv is one of 4 under the same hook-up. The others are working
My tv is one of 4 under the same hook-up. The others are working fine, mine is not responding to channel selection on the remote today. Worked fine last night! The Guide on the remote is working excep… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I need to retrieve sent and recieved emails from 2009-2012
I need to retrieve sent and recieved emails from 2009-2012 that are from craigslist personal ads. I dont need anything but those specific conversations. This is very important i get this help immediat… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
My question is in regards XXXXX XXXXX Talk application on our phones.
My question is in regards XXXXX XXXXX Talk application on our phones. My husband received a request to chat from a very very vulgar name. It was so disgusting that I cannot not even type it out... He … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x