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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Having trouble adding payment and pickup on uber app on

Customer Question

having trouble adding payment and pickup on uber app on cell, can you call me to help at work, don't have much time
JA: Which Uber product do you have?
JA: What have you tried so far with your Uber software?
Customer: don't understand---I have my trips -- want to click on pickup and add payment method, nothing is happening. I am tired, and working, need uber assist asap to pick my son from home, take him to destination and return home.
JA: Anything else you want the software expert to know before I connect you?
Customer: your phone number. I need to talk to someone its faster
Submitted: 2 months ago.
Category: Email
Expert:  Dustin replied 2 months ago.

Welcome to, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 2 months ago.

My apologies that no one got to you sooner. Do you still need help, if so ill send you the phone call offer at a reduced rate of 10$ in addition to the normal fee.

Let me know if you still need help or not, thank you.

Dustin S