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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My email account has been shut off need to make a new one,

Customer Question

My email account has been shut off need to make a new one
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you usually access Gmail? On a phone or tablet, or through a web browser?
Customer: Both
JA: What troubleshooting have you tried?
Customer: My grandson has done a lot
JA: Anything else you want the email expert to know before I connect you?
Customer: I when to the Apple Store in Portland and they said that they rpfixed it but tatbshut off too
Submitted: 2 months ago.
Category: Email
Expert:  Martin replied 2 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your Gmail account.

Do you just need to make a new Gmail account or are you locked out of your iPhone / iPad?

Regards,
Martin

Expert:  Martin replied 2 months ago.

Hello, please reply in this window.

Thank you