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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have outlook on my iPad. I can compose an email but it

Customer Question

I have outlook on my iPad. I can compose an email but it won't send.
JA: Are emails stuck in your outbox or are you receiving an error message?
Customer: Just stuck in drafts
JA: Are there any antivirus or firewall settings that could block you from sending mail?
Customer: Not that I am aware of. I can reply to emails, just can't send new emails
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Email
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you please hold the home and power buttons on the iPad for about 10 seconds until you see the apple logo then release.

Let the iPad restart and when it has, tell me if you can then send an email

Please let me know the results.

Thank you

Customer: replied 2 months ago.
Still can't send the draft
Customer: replied 2 months ago.
Forget it this is a ripoff
Expert:  Richard replied 2 months ago.

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it

Are you now getting an error message?

And if you make a new email, does that send?