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I forgot my password. I have tried numerous times to reset…

Customer Question
I forgot my password...

I forgot my password. I have tried numerous times to reset with no luck. My phone number connected with my account is a land line and will not receive a text It has said numerous times that I would receive and email with a code but no email has been sent. I have contacted my other email provider and no email is there please help. My gmail is***@******.***. Number connected with this is(###) ###-#### I can receive emails at***@******.***

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I'm not sure

Technician's Assistant: Anything else you want the email expert to know before I connect you?

I have been working on this for 2 days and have called 2 different numbers at google and the recording hangs up on me. Please help

Submitted: 1 year ago.Category: Email
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Answered in 1 minute by:
7/31/2017
Email technician: Richard, Email Systems Specialist replied 1 year ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

When you now try to sign into your account, what is the exact message you get?

Please let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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